Friday, January 23, 2015

National Taxpayer Advocate 2014 Annual Report to Congress

The National Taxpayer Advocate, an independent organization within the IRS created to help taxpayers resolve problems with the IRS and/or recommend changes to prevent problems, released its 2014 Annual Report to Congress. According to its newsroom report, taxpayers "this year are likely to receive the worst levels of taxpayer service since at least 2001 when the IRS implemented its current performance measures."

The primary sections of the report include:
A link to the Executive Summary and the full report is available at

The preface to the report was dated Dec. 31, 2014. In January libraries participating in the IRS Tax Outlet program were notified that since Congress cut IRS appropriations in the 2015 Omnibus Appropriations bill, outlets will receive Forms 1040EZ, 1040A and 1040 but not the multi-page instruction booklets (104 pages for 1040; 86 pages for 1040A; 43 pages for 1040EZ). Each program will receive only a reference copy of the popular Publication 17,  the general rules for filing a federal income tax return. Individuals are encouraged to download forms from or order tax products from to be delivered by mail. They may also call 1-800-829-3676, but phone service is one of the problems noted in the report.