Showing posts with label accessibility. Show all posts
Showing posts with label accessibility. Show all posts

Wednesday, December 06, 2023

FCC Adopts Rules to Prevent and Eliminate Digital Discrimination

Internet access and fast broadband are essential for participating in modern life.  The Covid-19 pandemic in 2020 revealed the seriousness of what was already known – that a severe “digital divide” exists in the United States.  Citizens in low economic communities, rural areas, and Tribal territories often suffer from spotty, slow, and even non-existent internet access.  Most of these historically unserved and underserved communities parallel those that suffered from the “redlining” created by the National Housing Act of 1934.  During the closure of many services during the pandemic, residents in these areas had intermittent access to educational, health and social services.  Internet was needed for online classes so that students could participate in lessons and do their homework.  Many health services were only available through telehealth medicine.  Social services, such as applying for financial assistance or accessing information, were only available with computer access.  Job searches moved to being mostly online.  Cell phone usage was not reliable enough for people to accomplish the tasks they needed to do.

Therefore, in November of 2021, Congress passed the Bipartisan Infrastructure Law.  This law invested $65 billion dollars in universal broadband access which would make the internet both available and affordable, especially in those underserved areas.  Section 60506 of the Bipartisan Infrastructure Law states that “[i]t is the policy of the United States that, insofar as technically and economically feasible, subscribers should benefit from equal access to broadband.”  The law then directs the Federal Communications Commission (FCC) to “adopt rules to facilitate equal access to broadband internet access service” that “[prevent] digital discrimination of access based on income level, race, ethnicity, color, religion, or national origin; and [identify] necessary steps for the Commission to take to eliminate discrimination.”  Two years later, on November 15, 2023, the FCC officially adopted these rules.  Chairwoman Rosenworcel and Commissioners Starks and Gomez wrote individual statements in support of the rules while Commissioners Carr and Simington both issued dissenting statements.

These FCC rules define “digital discrimination of access” as “policies or practices, not justified by genuine issues of technical or economic feasibility, that differentially impact consumers’ access to broadband internet access service based on their income level, race, ethnicity, color, religion or national origin, or are intended to have such differential impact.” These impacts can arise from discriminatory intent, or they can be unintentional but still have a discriminatory effect.  The rules do take into account cost to the providers for delivering services as well as their technological ability to do so.  In general, the standard for these feasibilities is whether other, similar providers are able to serve these areas at the same level and at a more reasonable price. 

The source for the Congress’s and the FCC’s commitment to universal access is rooted in the Communications Act of 1934, which addressed wire and radio communication, and the Telecommunications Act of 1996, which expanded the law to include telecommunications.

The text of the report and rules, as well as the statements of the commissioners can be found here. 

 

Saturday, August 22, 2015

FCC Plans Open Source Accessibility Platform

According to an August 20, 2015 press release, the Federal Communications Commission (FCC) will "offer an open source video access platform that will enable Americans who are deaf, hard of hearing, deaf-blind or who have a speech disability to communicate directly with federal agencies and businesses in American Sign Language (ASL)."

The press release describes the system as follows:

The platform will provide open source applications for mobile and desktop operating systems which – along with direct video calling – will allow for text and high-quality voice communications. In addition, the FCC will provide applications that relay service users can download on their smartphones or desktops in order to communicate directly with agency representatives. An ASL-user will be able to click on who they want to talk to and the call will be connected directly to a customer service center staffed by, most commonly, another person who is deaf or hard of hearing who is fluent in ASL. The Commission plans to roll out a beta version later this year with final release schedule for spring of 2016.

The FCC’s platform will provide the basic building blocks that are common to any IP-based application. The platform also will establish a set of interoperability standards to be used by today’s two-way video communications providers, ensuring seamless usability while maintaining freedom of choice for all ASL users. Giving applications developers open access to source code will enable them to provide apps with easy interoperability for those receiving calls.

Under the leadership of Chairman Tom Wheeler, the FCC has become a leader in using "interactive video to allow deaf and hard of hearing callers direct access to ASL consumer support." Other agencies such as the Small Business Administration, the Census Bureau, the Equal Employment Opportunity Commission, and the City of New York are already following or planning to follow the FCC's example.